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SHOULD YOU CHANGE YOUR MIND, WE WON’T CHARGE YOU. THIS IS FLEXIBLE BOOKING FOR A FLUCTUATING WORLD.

The world of travel is changing – and constantly in flux. This has made booking future travel a sometimes risky and stressful business. You want to get away, but you don’t want to get caught out.

That’s why we’re excited to offer State of Flex – terms we’ve designed to help you cancel (or postpone) your trip. When planning your trip, we always look to secure the most flexible terms available. Wherever possible, this will include 100% refunds and fee-free postponements on new State of Flex bookings* should any Covid complications arise between booking and travel, up to 30 days before departure.

Ultimately, this is about giving you total peace of mind and absolute flexibility when you come with us. No catches, no complexity, no stress.

WHAT DOES ‘FLEX’ REALLY MEAN?

State of Flex is our way of returning the excitement to travel – empowering you to look ahead to your trip safe in the knowledge that should things change, you won’t lose out. This policy is only applicable on land package (Hotel & Transportation), it does not include the flight/train/bus ticket.

WHAT DOES ‘FLEX’ REALLY MEAN?

  • You pay just a 10% deposit to secure your trip.
  • You only have to pay the balance 30 Days before the trip.
  • Should you cancel, due to Covid complications or any other reasons, we’ll return 100% of your money – deposit included, providing you to cancel at least 30 days prior to your departure.
  • Or you can move your dates without incurring additional fees As per our date change policy for 1 time. However, if there any hike in Hotel’s fare due to availability of room or seasonality of destination then it will be chargeable.  

Covid-19 has dented the world – and our confidence to experience and enjoy it. With State of Flex, we’re helping travellers put their front foot forward again.

Currently we are offering state of flex policy with below hotel/Resorts

2* STAR HOTEL

3* STAR HOTEL

4* STAR HOTEL

DELTA RESIDENCY, GOA

JW HERITAGE ANJUNA, GOA

RIVA BEACH RESORT, GOA

RIVA BOUTIQUE APARTMENT, GOA

RIVA GOLD COAST, GOA

 

 

HOTEL SILVER SHELL, GOA

 
 

 

 

WHAT IT MEANS FOR YOU

The key thing to remember is that as long as you cancel or postpone your dates at least 30 days before you depart, we will not charge you.

*Where each of our trips are wholly personalized and bespoke, there may be some extremely exceptional circumstances where a very unique element of your trip has to be secured on a non-refundable basis.  If that’s the case, we’ll explain that up front. However, we aim to apply State of Flex to as many clients, bookings and experiences as possible.

Because State of Flex will apply to most but not all new bookings – when we present you with your personalized quotation and itinerary, we’ll explain our cancellation terms right away. The payment and cancellation terms in our Booking Conditions will apply to all other bookings.

For those booking very last-minute travel, or who want to cancel or rebook under 30 days, we will still do everything we can to accommodate and support you. Our Travel Experts are always on hand to help and guide you. 

True Leiusres

S 341, 1ST FLOOR, SCHOOL BLOCK, SHAKARPUR, EAST DELHI, DELHI
PH : +91-9310827699
E : [email protected]